Terms & Conditions

Thank you for shopping at InsaneChicken.com Making a purchase Making a purchase could not be easier. Just browse our Catalog, and click "Buy Now" on any items that you wish to buy and put them into the shopping cart. After you have finished your selection you will be asked for a few details that we need to be able to satisfy the order.

Our Guarantee:

InsaneChicken.com promises you that if you are not 100% satisfied with any item you purchase from us, we will refund the full purchase price, exchange the product or credit your account. (minus shipping & handling)

Payments Methods:

InsaneChicken.com accepts the following payment methods for online orders: Visa Mastercard American Express or Paypal. Sorry, no COD orders accepted.

Credit Card Security:

For additional security we use Authorized.net or PayPal to process all orders and do not store any credit card information on our servers.

Shipping:

All orders are shipped via UPS, Monday through Friday, excluding holidays. In the case of missing items or wrong items shipped, we reserve the right to refund your credit card for the full amount or the cost of the items and the shipping, instead of shipping missing items. Wrong Address Charges: If your order contains a wrong address or is missing information that is needed for UPS to deliver your order, the cost to reship the order will be charged to your credit card that was used to place this order.

Change Orders:

You may request a change to your order, provided your order has not already been processed and shipped. Please call during business hours to change your order.

Limitations of Liability:

InsaneChicken.com is not responsible for any injury incurred from using or abusing our products. See our disclaimer for further details. Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information received from our suppliers, BBQSauceoftheMonth shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. BBQSauceoftheMonth shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, BBQSauceoftheMonth shall immediately issue a credit to your credit card account in the amount of the charge.