The chart below depicts the shipping time via UPS ground from our shipping address:

How long will it take to receive my order?
Most orders ship within 24 hours. We use UPS ground for the Continental U.S. and USPS (United States Parcel Services) Priority mail for Alaska, Hawaii, P.O. Boxes, APO/FPO Boxes and addresses outside the United States. Normal shipping time within the continental U.S. is from 1 to 6 days depending upon your address (Refer to the map of the U.S. in the picture above). Second day air and three day select shipping are available in the Continental U.S. Only.

Shipping Internationally:
We can not calculate international shipping automatically. We will send you an email to inform you of your shipping costs before charging you so that you may consent to them before proceeding. To help keep the costs of shipping down, your orders' weight should stay below 4 pounds - United States Parcel Services has a better shipping charge for packages under 4 pounds. Refer to the approximate weight chart below for product's weight.  All international orders are shipped via USPS Priority Mail and usually are received in 4-10 days.

dry rub	.5 pound
5 oz. bottle	1 pound
16 oz. bottle	2 pound
gift packs	5 pounds

Sales Tax:
InsaneChicken.com is a Massachusetts based company and there is no sales tax on food products.

Customer Satisfaction:
InsaneChicken.com is committed to customer service and satisfaction. If you are not satisfied with your order, please let us know. Simply send us an email or give us a call. Your total satisfaction is our priority.