About our site

Who is InsaneChicken.com?
InsaneChicken.com is an Internet based retailer of Sauces, Condiments, rubs and Gifts for people whose taste buds appreciate a change from the ordinary. We offer unique and daring tastes that canít easily be found elsewhere. The web site is designed to provide the most dynamic selection of products on the Internet by introducing new products and keeping the popular ones. If you have a favorite you do not find on our web site please let us know.

Contact us
We always look forward to hearing from our customers. If you would like to ask a question or request information from InsaneChicken.com, we recommend that you contact us via:

Email: Send us an email at customerservice@insanechicken.com

Mail:If you need to send something to InsaneChicken.com such as a money order, please address your package to:

Unit 90-333
125 Church Street
Pembroke, MA 02359

Telephone: Or give us a call toll free 1-866-884-2087

Ordering, Payment and Shipping
Ordering from InsaneChicken.com is easy and secure.

Sales Tax:
InsaneChicken.com is a Massachusetts based company and there is no sales tax on food products.

Money Order:
InsaneChicken.com accepts Money Orders! If you feel uncomfortable about ordering products online, send us an e-mail of what you would like to order and we will reply to you with a total cost including shipping.

Credit card:
InsaneChicken.com accepts Visa and MasterCard. Credit cards are the easiest and fastest form of payment. By placing your order and paying for it with a major credit card, we are usually able to ship within 24 hours. Just fill in your credit card information on the online form and rest assured that your confidential credit card information is being securely transferred to our payment system.

Customer Satisfaction:
InsaneChicken.com is committed to customer service and satisfaction. If you are not satisfied with your order, please let us know. Simply send us an email or give us a call. Your total satisfaction is our priority.